Customer care
Privacy policy
We collect only the personal information we need to take, deliver and support your order, in line with the Nigeria Data Protection Act 2023.
What we collect
Your name, phone number, email address, delivery address, order history, payment confirmation and any messages you send us. If you create an account, apply for wholesale access or book a consultation, we also collect the account details, business information and documents, or booking details you provide. We do not store your card details.
Why we collect it
To process and deliver your order, contact you about it, answer your questions and keep our business records. We also use it to manage your account, review wholesale applications and support consultation bookings.
Marketing
We send offers and updates only if you agree to receive them. You can opt out at any time.
Who we share it with
Only the delivery, payment and website service providers who need it to complete your order or provide our services. We never sell your information.
Storage on your device
Our website uses browser storage to keep your shopping cart, checkout session and consultation booking details on your device.
How long we keep it
For as long as needed to complete your order and meet our legal and record-keeping duties. We then delete it or make it anonymous.
How we protect it
Access is limited to staff who need it, and we take reasonable steps to prevent loss or misuse.
Your rights
You can ask to see, correct or delete your information, withdraw your consent or object to how we use it. Contact us for help. You may also complain to the Nigeria Data Protection Commission.